TERMS AND CONDITIONS

Welcome to PureTek Pool Heaters. By accessing or using our website, services, or communicating with our company, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or scheduling service.

If you do not agree with these terms, please do not use our website or services.

Use of Our Website

The content provided on this website is for general informational purposes only. By using our website, you agree to use it only for lawful purposes and in a manner that does not violate the rights of others or interfere with the operation of the website.

You may not attempt to gain unauthorized access to any portion of the website, server, or related systems.

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

Pool Heater Services

PureTek Pool Heaters provides pool heater repair, installation, replacement, maintenance, and related pool heating services for residential and commercial customers.

Service availability may vary depending on scheduling, technician availability, weather conditions, parts availability, and service location.

While we strive to provide prompt and reliable service, we cannot guarantee same-day service, uninterrupted availability, or specific completion timelines.

Estimates & Recommendations

Any estimates provided through our website, phone, email, or in person are based on the information available at the time and may change upon inspection of the equipment or property.

Repair recommendations are based on technician assessments and available information. In some cases, additional issues may be discovered during diagnosis or repair.

Customer Responsibilities

Customers are responsible for providing safe and reasonable access to pool equipment and service areas during scheduled appointments.

Customers are also responsible for maintaining proper pool water chemistry and routine pool maintenance. Improper water chemistry, corrosion, neglect, or lack of maintenance may void manufacturer warranties and may impact heater performance or lifespan.

Payments

Payment may be required at the time of service, upon project completion, or according to agreed invoice terms.

Customers agree to pay all applicable charges for services, labor, materials, equipment, diagnostics, and applicable taxes.

Prices and service rates are subject to change without prior notice.

Late or unpaid balances may be subject to additional fees or service delays.

Warranties

Manufacturer warranties, when applicable, are subject to the specific terms and conditions provided by the manufacturer.

PureTek Pool Heaters does not guarantee manufacturer warranty approvals and is not responsible for warranty claim denials resulting from improper installation by third parties, water chemistry issues, lack of maintenance, misuse, or circumstances outside our control.

Labor warranties, if provided, apply only to the specific work performed and do not cover unrelated equipment failures or pre-existing issues.

Limitation of Liability

To the fullest extent permitted by law, PureTek Pool Heaters shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.

Our total liability for any claim related to services provided shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

We are not responsible for delays, damages, or failures caused by weather conditions, power outages, manufacturer defects, supply chain delays, acts of nature, pool chemistry issues, or circumstances beyond our reasonable control.

Intellectual Property

All content on this website, including text, graphics, logos, images, design elements, and website content, is the property of PureTek Pool Heaters unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for convenience or informational purposes. We are not responsible for the content, policies, or practices of third-party websites.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Any changes will become effective immediately upon posting to this page. Continued use of the website or services after updates constitutes acceptance of the revised terms.

Contact Information

If you have any questions regarding these Terms and Conditions, please contact PureTek Pool Heaters through our website or by phone.